READ this if you cant mount ur windows ipod

[roadkill9191]

i just spoke 2 ipod techanal service nd after i fixed my ipod i asked them to email the process to me
well her it is it will let your ipod mount it w/ your computer. if you think you've tryed evry thing ... your probley wrong
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this is the main section of the email they send me (i added numbers 14 - 18 )
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In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. You might be able to resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG) in Windows XP. This utility is not included with Windows 2000.
Important: Disabling third-party System Services and Startup Items can prevent some software or OEM hardware on your computer from working correctly. For example, this can affect the CD/DVD control buttons on portable computers.
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1. On the Start menu, click Run. A Run window (command prompt) appears.
2. Type msconfig in the Open field and click OK. The System Configuration Utility opens.
3. Click the General tab.
4. Select the "Selective Startup" option.
5. Deselect the "Load Startup Items" checkbox.
6. Click the Startup tab.
7. Select the "iTunesHelper" and "qttask" checkboxes in the list.
8. Click the Services tab.
9. Make sure that "Hide All Microsoft Services" is selected.
10. Click Disable All.
11. Select the iPodService checkbox in the list.
12. Click OK.
13. Click Restart.
14. Load the updator.
15. Restore the ipod (This will make you lose all of your files but will let your ipod work).
16. Your ipod should now be back to default settings.
17. now follow steps 1-4 agin but instead of selecting the "Selective Startup" option select "Normal Startup".
18. Click Restart.
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If following these steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one or a few at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict. You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to recur.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
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DISCLAIMER
THE INFORMATION IN THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. APPLE DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, APPLE COMPUTER, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE INFORMATION CONTAINED HEREIN IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE INFORMATION. YOUR SOLE REMEDY AGAINST APPLE FOR DISSATISFACTION WITH THE INFORMATION IS TO STOP USING THE INFORMATION.
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Thank you,
Apple/Jordan (i added a lil 2 it)
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if any one has questions fell free to post them and i will replay

[mitay007]

It don't work - I have a same problem after installing linux (sux ) i booted up my iPod NANO and windows see it, but when i want 2 restore it updater said : can't mount iPod.... Help PLEASE

[roadkill9191]

then restart your ipod and hit the middle action button and play and let it go into disk mode (the forced disk mode) then try to restart you computer and dont plug it in intil you open the updator and it says plug in your ipod try it agin. you might have to restart your computer like 3 times to get it to work (thats how many times it takes me some times) cause i have been trying like 5-6 times a day to get linux instaled (when you restart open msconfig first and make sure your selections are still acativated{like the right ones are stil clicked})

[mikevickrocks]

I tried roadkill911's way and after a few restarts and some hard work, it worked, so his method does work on nearly any iPod I would think. Thanks again roadkill.

[mitay007]

Thx, but i went another way: i formatted it with windows(fat32) then iTunes said "please restore iPod", i restored it with updater and all is OK! :tongue:

[xxgothicboy1xx]

ROAD KILL ROX YOUR SOX ty for helpin man

[fantasyx72]

how do i reformatted ipod with windows(fat32
please help

[GAS]

ok, dont bump old threads, search the forums before asking the question

[KennyM]

You are pretty much god. My iPod is working again